// class SRELeader

Vincent Huang

SRE & Incident Management Expert

Nearly 20 years building reliability at enterprise scale. Promoting O11y and resilience best practices across teams at LinkedIn, Twitch, Oracle, and beyond.

// about.tsx

About

Vincent Huang
● online
const vincent = {

name: "Vincent Huang",

role: "SRE Leader & Engineering Manager",

location: "SF Bay Area",

}
SRE Chaos Engineering Incident Management O11y DevOps ITIL 4

const const sreLeader

ITIL 4 certified with a passion for O11y and reliability best practices. Enabling enterprise and startup teams to establish SLOs, reduce incident counts, and improve operational efficiency.

const const servantLeader

Mentored junior consultants at Grafana Labs, enabling promotions and recognition. Managed a team of 8 SREs at LinkedIn, helping individuals earn promotions and grow their careers.

const const humanSide

Mindfulness advocate, basketball coach, and active volunteer at his daughters' school. Believes that leadership extends beyond the office into community and family.

// portfolio.tsx

Experience

2026–Present
HashiCorp Customer Success Engineer
2024–2025
Oracle Senior Principal Architect, Chaos Engineering
2023–2024
Ticketmaster Lead Chaos Engineer
2022–2023
BigPanda Principal Solutions Architect
2020–2022
Grafana Labs TPM & Sr Solutions Architect
2018–2020
Gremlin Reliability Solutions Architect
2016–2018
Twitch Sr TPM, Incident & Problem Management
2011–2016
LinkedIn SRE Team Lead

{ Certifications & Studies }

Oracle Cloud Infrastructure 2024 AI Foundations Associate Oracle, Nov 2024
ITIL 4 ITSM Foundations PeopleCert, Feb 2023
Master of Business Administration (M.B.A.), Management Information Systems University of Michigan-Dearborn, 2010–2012

{ Customer Impact }

20%

Incidents Reduced

Delivered consulting solutions at BigPanda that reduced incidents by 20% across client environments.

Churn Reversed

Reversed churn risk for enterprise accounts at Gremlin, securing multi-year renewals through trusted engagement.

50%

Attach Rate Growth

Grew contract values by 20% and attach rates by 50% at Grafana Labs while maintaining 100% renewals.

8

SREs Mentored

Managed and coached a team of 8 SREs at LinkedIn, helping individuals earn promotions and recognition.

// coming soon — detailed case studies & success stories

{ GitHub Repos }

// coming soon — open-source projects & tools

// blog.tsx

Mindful Journeys

Family travels, lessons learned, and reflections on being present in my daughters' lives — on the road and at home.

travel

Teaching Patience on the Road

Coming soon

coaching

Lessons from Coaching Basketball

Coming soon

sre

Mindfulness in a 24/7 On-Call World

Coming soon

parenting

Raising Daughters Who Ask Why

Coming soon

// contact.tsx

Contact