const const sreLeader
ITIL 4 certified with a passion for O11y and reliability best practices. Enabling enterprise and startup teams to establish SLOs, reduce incident counts, and improve operational efficiency.
// class HandsOnLeader
Vincent Huang
Customer Experience and Technical Delivery Leader
Over 15 years building Operational Excellence at enterprise scale. Promoting O11y and resilience best practices across teams at LinkedIn, Twitch, Oracle, Grafana Labs, and beyond.
// about.tsx
About
● online
const vincent = {
name: "Vincent Huang",
role: "SRE Leader & Engineering Manager",
location: "SF Bay Area",
}
const const servantLeader
Mentored junior consultants at Grafana Labs, LinkedIn, and Gremlin, enabling promotions and recognition. Managed a team of 8 SREs at LinkedIn, helping individuals earn promotions and grow their careers.
const const humanSide
Mindfulness advocate, soccer and basketball coach, and active elementary school volunteer. Believes that leadership extends beyond the office into community and family.
// portfolio.tsx
Experience
2026–Present
HashiCorp
Customer Success Engineer
2024–2025
Oracle
Senior Principal Architect, Chaos Engineering
2023–2024
Ticketmaster
Lead Chaos Engineer
2022–2023
BigPanda
Principal Solutions Architect
2020–2022
Grafana Labs
TPM & Sr Solutions Architect
2018–2020
Gremlin
Reliability Solutions Architect
2016–2018
Twitch
Sr TPM, Incident & Problem Management
2011–2016
LinkedIn
SRE Team Lead
{ Certifications & Studies }
Oracle Cloud Infrastructure 2024 AI Foundations Associate
ITIL 4 ITSM Foundations
Master of Business Administration (M.B.A.), Management Information Systems
{ Customer Impact }
$20 MM ACV
Incidents Reduced
Directly responsible for managing and protecting $20 Million in Annual Contract Value (ACV) across sophisticated enterprise accounts, aligning technical execution with corporate growth objectives.
↻
Churn Reversed
Reversed churn risk for enterprise accounts at Gremlin, securing multi-year renewals through trusted engagement.
50%
Attach Rate Growth
Grew contract values by 20% and attach rates by 50% at Grafana Labs while maintaining 100% renewals.
8
SREs Mentored
Managed and coached a team of 8 SREs at LinkedIn, helping individuals earn promotions and recognition.
// coming soon — detailed case studies & success stories
{ GitHub Repos }
// coming soon — open-source projects & tools
// blog.tsx
Mindful Journeys
Lessons learned, and reflections on being present in my family's lives and them being present in mine — on the road and at home.
Teaching Patience on the Road
Coming soon
Coaching Soccer as a Basketball Coach
Coming soon
Mindfulness in a 24/7 On-Call World
Coming soon
Raising Daughters Who Ask Why
Coming soon